HearByDesign is committed to our customers by providing quality hearing aid products and superior services in support of all assistive audiological needs. Our commitment to continuing education and partnerships with leading hearing aid manufacturers keeps our offerings on the cutting edge. Through a marriage of the internet and our expertise, we deliver convenience without sacrificing the professional touch. Your hearing satisfaction is our goal every day.
Money Back Guarantee
All HearByDesign hearing aid purchases are backed up by a 30-day money back guarantee and our superior service. If you are not completely satisfied with your hearing aid, you are entitled to return it for a refund or an exchange.
Refunds are available on all purchases upon successful return of hearing aid items in new and verified working condition, with original packaging (where applicable). A hearing aid exchange is available upon successful return of items abiding by the same terms as refund, with purchase balance to act as store credit toward future purchases. Store credit balance can be used toward future purchase, services, or returned for refund.